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Zimbabwe Doctors Name PSMAS Worst Medical Aid Service Provider

August 13, 2025August 13, 2025 Michael Gwarisa

By Michael Gwarisa Doctors across various specialties in Zimbabwe have delivered a damning verdict on the Premier Service Medical Aid Society (PSMAS), ranking it the worst medical aid service provider in the country in a new performance survey by the Zimbabwe Medical Association (ZiMA). The online poll, conducted from 14 to 21 April 2025, drew responses from 117 doctors nationwide. Using secure, anonymous voting, practitioners rated medical aid societies on how quickly they pay claims, the size of shortfalls, responsiveness to complaints, and overall customer service. PSMAS came last, with…

Minister Mutsvangwa Rallies Women to Regularly Screen for Lifestyle Diseases

February 27, 2025February 27, 2025 Michael Gwarisa

By Michael Gwarisa Women Affairs, Community, Small and Medium Enterprises Development Minister, Senator Monica Mutsvangwa, has applauded PSMAS Medical Aid Society for championing a week-long wellness outreach program, where over 200 members have been screened for various lifestyle diseases. The program kicked off on Tuesday, February 24, 2025, and will end on Friday, February 28, 2025. The outreach is being conducted through Premier Lifestyle, a PSMAS wellness program. Speaking on the sidelines of the screening outreach program at the PSMAS Headquarters in Harare, where she also underwent screening for several…

Doctors/PSMAS Clash Over ‘Witch-Hunting’ Exercise

May 31, 2023 Kuda Pembere

THE Medical and Dental Private Practitioners of Zimbabwe Association (MDPPZA) has expressed dismay over a witchhunt on its members who are being arrested for overdrawing from Premier Service Medical Aid Society’s (PSMAS) with some instances for overcharging an amount as measly as ZW$1 000 for services. By Kudakwashe Pembere Working with the Zimbabwe Anti-Corruption Commission (ZACC), the medical aid service provider instituted a blitz against doctors on fraud allegations. In an interview with MDPPZA president Dr Johannes Marisa, PSMAS is claiming medical services providers were using wrong tariff codes, a…

SHOCKING: PSMAS Loses US$60 Million In Contributors Funds To In-house Corruption

May 2, 2023May 2, 2023 Michael Gwarisa

FINDINGS from a Premier Service Medical Society (PSMAS) audit have revealed gross embezzlement and mismanagement of contributors’ funds by the company’s top management, the board, health service providers and the disorganization’s affiliates. By Michael Gwarisa In 2022, the registrar of Medical Aid Societies ordered a forensic audit into PSMAS, to find out if the medical aid society was not abusing funds by engaging in non-core business. Cases in point include investment in micro-finance, buying and selling of gold, extending society beyond the borders, and creating additional institutions that draw funds…

West End Hospital reopens next week

April 28, 2023April 28, 2023 Kuda Pembere

WEST END Hospital, a flagship unit of Premier Service Medical Investments (PSMI) will open its doors to the public on May 2 after seven months of closure. By Kuda Pembere This comes as a relief to PSMAS membership which often times would be returned home without getting treatment due to the workers’ strike. The closure was as a result of the company’s employees who complained of salary non-payment with the management then blaming the closure on “cash flow ceilings affecting the major client, Premier Service Medical Aid Society (PSMAS).” PSMI…

PSMAS reviews Medical Aid cover for adult dependents

January 14, 2023 Michael Gwarisa

ADULT and extra dependents on the Premier Service Medical Aid (PSMAS) insurance are no longer eligible to get medical aid cover under government’s subsidy, prompting PSMAS to review tariffs for those who wish to continue under their cover. By Staff Reporter This follows the recent announcement by the Public Service Commission Secretary, Mrs Tsitsi Choruma who said adult and extra dependents were burdening the PMSAs medical aid service and offloading them was in the best interest of both government and the medical aid society. The Public Service Commission has, in…

Govt bails out PSMI and PSMAS

November 8, 2022 Kuda Pembere

Government has come to the rescue of the embattled Premier Service Medical Investments (PSMI) alongside Premier Service Medical Aid Society (PSMAS with a ZWL$4 billion package meant to resurrect the companies’ operations. By Kudakwashe Pembere The money was extended to the Premier Service Medical Aid Society (PSMAS) which will apportion some of the money to PSMI whose facilities are closing due to incapacitation of workers. In a statement, Public Service Commission Secretary Dr Rosemary Tsitsi Choruma said the money will also be used to settle the four-month salary backlog of…

PSMAS Speaks On Rejecting Own Medical Aid Cards

August 22, 2022August 22, 2022 Michael Gwarisa

THE Premier Service Medical Aid Society (PSMAS) says they are still accepting PSMAS Medical aid cards in their health facilities but however indicated that service providers may charge varying co-payments and shortfalls depending on the service. By Michael Gwarisa This comes after several disgruntled PSMAS members had taken to social media expressing displeasure over the rejection of their medical aid cards by PSMAS health facilities. Some indicated that they were being requested to pay for services including admission in United States Dollars terms. The amount ranges from US$100 to US$250.00…

PSMI Boss Earns More Than French President Emmanuel Macron And Boris Johnson

July 25, 2022 Michael Gwarisa

STATE controlled daily newspaper, The Herald has published an article in which they revealed that Premier Service Medical Investments’ (PSMI) boss , Dr Tafadzwa Gutu is living large with a lucrative contract that sees him pocket US$23 000 a month in salary and allowances. By Michael Gwarisa PSMI is the investment arm of the Premier Service Medical Aid Society (PSMAS) which was established after PSMAS set up PSMI to own its hospitals, clinics and pharmacies so as to offer clinical and curative services to their members at government subsidized rates.…

#BREAKING: Government Disburses ZWL 3,790,919,745.02 To PSMAS

July 2, 2022 Michael Gwarisa

THE Government of Zimbabwe says it has been religiously honoring its pledge to financially support the beleaguered medical aid society, PSMAS contrary to what some labor unions are saying. By Staff Reporter In a statement, Ambassador Jonathan Wutawunashe, secretary, Service Commissions Public Service Commission (PSC) Secretary said disbursements made by Government to PSMAS, totalling ZWL 3,790,919,745.02 between January to May 2022, while June disbursement shall be made this coming week. The Commission wishes to update its stakeholders and workers on prudent steps that Government has taken to support PSMAS in…